Phenomenal, honest automotive repair service. This is a female friendly repair shop, that takes the time to explain what exactly is wrong with your vehicle and doesn't rush you, or sell you things your car doesn't need. Highly recommended.
Personable, quick, fairly priced, free use of a Keurig, and a very cozy couch.
My initial review was a lower rating, but jeff personally called me and made things right. First class guy, and puts the customer first. Thanks again jeff for taking the time and calling to resolve things.
Just picked up some new tires for my car today. Decent out the door price and with their savings card the alignment was cheaper than surrounding competitors. The staff was friendly and helpful, so far I am pleased with the Cooper tires they installed and would go back. They may try and up-sell you on some additional services, or make maintenance suggestions, however they were not pushy about it like other shops I have visited.
Friendly staff, incredible customer service and fair prices! They offered me a ride home while my truck was being repaired. After diagnosing the problems they sent me pictures of what needed to be repaired and followed up with a call to explain why and what my options were. I am quite pleased with their service.
Herold Family Automotive And Tire is a US Car Repair based in Parma, Ohio. Herold Family Automotive And Tire is located at 8916 Day Dr, Parma, OH 44129, USA.
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